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Lobsta Books
Terms & Conditions

Your order via our shopping cart, will be considered as an offer to purchase the specified goods. A contract of sale of those goods will not be created until we have accepted your offer by a reply e mail or other communication, and agreed to fulfill the order. This term is necessary where the level of available stock cannot be guaranteed at any given time. We will, however, always use our best endeavours to supply the requested items.

Credit/debit card & Postal Order payments.
Goods that are in stock dispatched within 7 days of receipt of order.

Cheque payments.
Goods that are in stock dispatched within 24 hours of notification of cheque being cleared.

Guarantee Policy:

  1. If you've placed an order by mistake or wish to cancel your order for any reason please ring or e-mail us within 24 hours of placing your order.

  2. If you are not totally satisfied with the product within 7 days of purchase, you will be offered a replacement item or full refund.

  3. Please contact our customer services to discuss any issues concerning this guarantee policy, or regarding our products or service.

  4. The Kirkpatrick Cards guarantee is in addition to your statutory rights.

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